Evelyn Lu
Office & HR Operations Manager
HR, Finance, and Administration Manager with 9+ years of experience in the software industry and startup environments, skilled at building systems from the ground up and driving operational excellence.
- [email protected]
- Based in
- New Taipei City, Taiwan
About
Smarter, not harder.
Executive summary
HR, Finance, and Administration Manager with 9+ years of experience in the software industry and startup environments.
A self-starter who thrives both independently and in teams, with strong cross-cultural (UK, USA, SG, HK, IDN) and cross-functional collaboration skills. Proven expertise in full-spectrum HR management and office administration, as well as in leading large-scale projects, negotiations, and financial operations. Skilled at building systems from the ground up, driving cost-saving initiatives, and ensuring smooth operations that enable business growth. I believe in working smarter, not harder!
Impact
By the numbers
9+
Years in HR, finance & admin
Across the software industry and startup environments
50%
Shorter payroll cycle
Through process automation, validated with the CPA
70%
Of the local team hired
Within the first quarter at HiYun Technology
25%
Profit on an office closure
Furniture sold, contract closed, zero fines
15%
Less unnecessary spend
Cost-saving procurement strategies, within budget
30%
Time saved on routine tasks
Automated recurring payments and HR processes
4.85/5
Onboarding satisfaction
And 4.79/5 for the performance review process
6 days
To absorb 2.5 years of knowledge
A full HR, finance & admin handover
Experience
Professional experience
- Company
- Occudo Quantitative Strategies
- Period
- Jan 2026 — Present
- Location
- Taipei, Taiwan
- Environment
- Hybrid, full-time
- Status
- Current Role
- Safeguarded and managed the company's official chops and seals in Taiwan in line with company policy and applicable law, applying them to duly authorized official documents.
- Coordinated funding payments to approved third-party service providers in Taiwan and supported processes with external vendors and service providers.
- Oversaw day-to-day office operations in Taiwan.
- Handled full-function HR operations, including payroll reporting, recruitment, and policy setup, in coordination with the company.
- Company
- HiYun Technology
- Period
- Mar 2025 — Dec 2025
- Location
- Taipei, Taiwan
- Quickly mastered all responsibilities previously managed by a departing employee—including HR, Finance, and Administration—within six days, covering over 2.5 years of accumulated knowledge.
- Oversaw and executed business registration updates to reflect changes in company leadership and maintain accurate legal records.
- Led an HR daily attendance automation project with engineers, saving 30% of time on routine tasks.
- Managed the full employee lifecycle; successfully hired 70% of the local team within the first quarter of joining and collaborated with headhunters to fulfill senior roles.
- Developed and implemented key HR policies and agreements-including travel policy, spot award policy, and secondment agreements, employee contract-to address company needs.
- Collaborated with legal counsel to manage a trademark case, reviewing a three-year-old application and outlining required next steps.
- Optimized payroll processes through automation, achieving a 50% reduction in cycle time, and partnered with CPA to validate final payroll accuracy.
- Helped launch TWT, a new organization, by creating HR policies, hiring processes, and organizational frameworks, and setting up the Lark system to support efficient startup operations.
- Managed Taiwan bank accounts, overseeing payroll, vendor payments, and cash flow to ensure timely payments while automating recurring payments to reduce setup time by 30%.
- Led the Taiwan branch, aligning with corporate leadership on key decisions and managing HR & Administration function with one direct report.
- Company
- Taroko Software
- Period
- Oct 2021 — Dec 2024
- Location
- Taipei, Taiwan
- Environment
- English-speaking work environment
- Independently handled an office relocation within 2 months, including moving out, securing a new office, overseeing renovations, space planning, and capacity analysis.
- Use 1.5 months to shut down the 96-ping office, including selling off furniture and closing the contract without incurring any fines, and even making a 25% profit for the entire closure project
- Managed procurement within budget, implemented cost-saving procurement strategies, reducing unnecessary expenses by 15% while maintaining operational efficiency.
- Plan and execute at least 3 employee engagement activities per quarter and oversee 3 major annual events, including budgeting, logistics, and social media engagement and branding.
- Company
- EMQ Inc.
- Period
- Aug 2019 — Sep 2021
- Location
- New Taipei City, Taiwan
- Environment
- English-speaking work environment
- Led a team of 3 admin members, ensuring they understand their roles and responsibilities.
- Developed and updated HR policies, such as workplace regulations, onboard/offboard process and other internal guidelines, to ensure compliance with local labor laws.
- Kick off the organizational system for HR and Finance to analyze and select the best one (Apollo & SAP Concur) for each team, considering user-friendliness and data implementation.
- Cultivated strong relationships with employees, managers, and vendors.
- Boost an average satisfaction rate of 4.79/5 in performance review process and 4.85/5 in onboarding process.
- Managed the hiring process end-to-end, interviewing with line managers to evaluate candidates for the best skills and cultural fit.
- Company
- IBM Taiwan Corporation
- Period
- Jan 2019 — Aug 2019
- Location
- Taipei City, Taiwan
- Environment
- English-speaking work environment
- Responsible for the local administration of quarterly HR programs, including Campus Hiring, Manager Training, All Leaders Meeting, System Launch (SAP Concur), and Layoffs.
- Manage and deliver Taiwan offboarding execution for 8 to 10 employees per month, ensuring a smooth and efficient process.
- Fostered employee relationships through highly sensitive, confidential, and professional communication, supporting 15 employees per year in various HR-related matters.
- Maintain and update employee records in HRIS (Workday) for 3 to 5 employees per week, ensuring accuracy and timely processing of all changes.
Skills
Skills & expertise
HR Expertise
09 items- Recruitment & Payroll
- Employee Relations
- Compensation & Benefits
- Performance Management
- Onboarding & Offboarding
- HR Policy Development
- Compliance & Labor Laws
- Cross-Cultural Collaboration
- HRIS Systems (Workday, Lark, Apollo)
Administrative
07 items- Budget Management
- Finance Operations
- Office & Administration
- Facilities Management & Relocation
- Vendor Relations & Procurement
- Event Planning & Coordination
- Reimbursement & Expense Management
Technical Skills
09 items- Rippling
- SAP Concur
- Workday HRIS
- Lark System
- Apollo System
- Adobe Photoshop
- Google Workspace
- Mac OS & Windows
- Microsoft Office Suite
Soft Skills
08 items- Self-Starter & Independent Worker
- Leadership & Collaboration
- Communication & Presentation
- Problem-Solving & Initiative
- Negotiation Skills
- Cost-Saving Mindset
- Time Management & Multitasking
- Confidentiality & Professionalism
Credentials
Education & certifications
Academic background
- 2010Bachelor's Degree, Major in EnglishChihlee University of Technology (致理科技大學)
Professional certifications
- 2010TOEIC - 805Educational Testing Service
- 2004English Key_in - Primary LevelTechficiency Quotient Certification
- 2005Chinese Key_in - Advanced LevelTechficiency Quotient Certification
Get in touch
Local time in Taipei:Let's talk.
I'm always open to discussing new opportunities, partnerships, or HR consulting projects. Feel free to reach out through any of the channels below.
- Email[email protected]Send me an email
- LinkedInConnect with meView my professional profile
- LocationNew Taipei City, TaiwanOpen to remote work